CoverAware terms of use

What CoverAware does

CoverAware helps you upload, organise, summarise and understand insurance documents. It can extract key facts, track renewal or cancellation dates, surface possible issues and answer questions using your uploaded documents.

Not regulated advice

CoverAware explains and organises. It does not act as an insurer, insurance broker, legal adviser, financial adviser or claims handler. It does not tell you what to buy, cancel, switch or claim. Important decisions should be checked with your insurer, broker or qualified adviser.

AI limitations

AI-generated summaries and answers may be incomplete, outdated or wrong. The original policy document and insurer wording remain the source of truth. You are responsible for checking important dates, cover limits, exclusions and claim conditions before acting.

Your responsibilities

• Upload only documents you are allowed to provide.
• Do not upload documents for people unless you have permission or a lawful basis.
• Check extracted dates and summaries before relying on them.
• Keep your account secure.
• Do not misuse the service or attempt to access another user’s data.

Sensitive documents

Insurance documents may contain sensitive data, including health or family information. By uploading documents, you consent to CoverAware processing them to provide the service, as described in the privacy notice.

Availability and changes

CoverAware is being actively developed. Features may change, break or be withdrawn. We will try to keep your documents and data safe, but the service should not be your only record of insurance obligations or deadlines.

Deletion

You can delete uploaded documents from the product where available. You can also request account or data deletion. Some limited traces may remain temporarily in backups, logs or records needed for security and compliance.

Contact

Questions: support@coveraware.ch